Outpatient Mental Health Clinic Director
Full Time • Hybrid - US
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Ready to Lead an Outpatient Mental Health Clinic Without the Admin Headache?
Are you passionate about mental health care and ready to step into a leadership role, without getting bogged down in scheduling, billing, or paperwork? Do you thrive in a supportive, mission-driven environment and want to make a meaningful impact in your community? If so, this could be the perfect opportunity for you.
We’re a locally owned and operated Ellie Mental Health clinic in the Hershey/Camp Hill area of Pennsylvania, and we’re looking for a dedicated, independently licensed clinician to serve as our Clinic Director. At Ellie, we believe that when providers are supported, clients thrive. That’s why we take care of the back-end operations, including intake, scheduling, insurance, billing, and collections, so our therapists can focus on what they do best: delivering excellent care.
As Clinic Director, you will be highly compensated (salary, commissions, and bonuses) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10- 15 professional outpatient therapists. This includes hiring clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload but your primary focus will be guiding the clinic to success and creating a culture clinicians are excited to be part of.
Reporting & Supervision
- Clinic Director reports to local Franchise Owner
- All clinic therapists report to Clinic Director
Responsibilities include:
Hiring, Training, and Staff Management
Hiring, Training, and Staff Management
- Oversee the hiring process for all therapists at their clinic.
- Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.
- Assess ongoing development and training needs and conduct ongoing training as needed.
- Hold staff compassionately accountable for meeting performance expectations.
- Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.
Supervision and Consultation
- Oversee peer consultation groups to ensure clinical excellence and align with best practices
- Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
- Participate in Clinic Director Peer Consult Group.
- Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
Client Care
- Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
- Utilize creativity in interventions to help clients achieve and exceed goals
- Prepare and submit individual documentation for each session per company guidelines and protocol
- Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
- Maintain a flexible caseload that may adjust based on clinic growth and the number of therapists being supervised
Clinic Oversight
- Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.
- Monitor and manage clinic office schedules and office supplies.
- Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
- Serve as point of contact for building management related issues or concerns.
Clinic Outreach, Marketing, and Networking
- Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team.
- Collaborate with Ellie Marketing Team to promote clinic’s online visibility.
Organizational Leadership
- Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures
- Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner
Required Skills/Abilities
- A master’s degree or higher in a mental health discipline
- Fully licensed in Pennsylvania (LCSW, LPC, LMFT, or LP)
- Experience providing clinical supervision (including signing off for pre-licensed providers)
- Strong leadership and interpersonal skills, with a passion for supporting clinicians
- Familiarity with mental health regulations and a strong commitment to ethical care
- Familiarity with commercial insurance processes, including billing and reimbursement
- Proven ability to thrive in a fast-paced, evolving, start-up-style clinic environment
- Excellent time management and organizational skills; comfortable using EHR systems and Microsoft 365
Benefits
- Compensation: $80,000 - $120,000 per year
- Commission and performance bonus opportunities
- Medical, dental, and vision insurance
- 401(k) with employer match
- Generous paid time off and holiday pay
- Flexible schedule with opportunities for both remote and in-person work
- A chance to lead in a fun, supportive, and mission-driven environment that values authenticity, humor, creativity, and compassion
Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.
Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.
Flexible work from home options available.
Compensation: $80,000.00 - $120,000.00 per year
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.
Don’t meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?
(if you already have a resume on Indeed)
Or apply here.
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment