Benefits:

Flexible schedule
Paid time off
Health insurance

Behavioral Health Billing & Revenue Cycle Specialist

Location: Washington, D.C. / Maryland
Employment: Full-Time
Compensation: $52,000–$55,000 base salary + performance-based incentive compensation
Target Total Compensation: Approximately $65,000–$70,000+

About the Role

We are seeking an experienced Behavioral Health Billing & Revenue Cycle Specialist to manage billing and collections for our growing network of mental-health practices across Washington, D.C. and Maryland.

This is more than a claims-processing role. We are looking for someone who will take ownership of the revenue cycle, from eligibility verification and clean claims submission through payment posting, denial management, appeals, and accounts receivable.

The right person understands behavioral-health billing, knows how to work effectively with commercial and government payers, and is motivated by getting claims paid accurately and efficiently.

As we grow, this role has the opportunity to expand alongside the organization and ultimately support additional locations and markets.

What You’ll Own

· Manage the end-to-end billing and collections process across multiple behavioral-health practices and providers

· Verify insurance eligibility and benefits and identify authorization requirements

· Review coding for accurate, timely claims submission

· Submit clean claims to commercial and government payers

· Post payments, adjustments, and insurance remittances

· Proactively manage outstanding accounts receivable

· Identify, investigate, and resolve denied or underpaid claims

· Prepare and submit appeals when appropriate

· Monitor timely filing deadlines and payer-specific requirements

· Track aging A/R and aggressively follow up on outstanding balances

· Help identify recurring billing issues and implement processes to prevent them

· Support credentialing, payer enrollment, and authorization processes as needed

· Produce clear monthly reporting on collections, denials, A/R, and overall revenue-cycle performance

· Work closely with clinical and operational leadership to resolve billing issues

What We’re Looking For

· 3+ years of medical billing or revenue-cycle experience, preferably in behavioral or mental health

· Strong knowledge of behavioral-health CPT codes and insurance billing

· Experience working with commercial insurance and Medicaid and Medicare

· Familiarity with Maryland and Washington, D.C. payer requirements strongly preferred

· Demonstrated experience managing denials, appeals, and aging A/R

· Strong understanding of eligibility, benefits verification, authorizations, claims submission, and payment posting

· Experience supporting multiple clinicians and/or multiple practice locations preferred

· Highly organized and persistent, with strong attention to detail

· Comfortable taking ownership of problems and following them through to resolution

· Able to identify patterns in billing and collections data and recommend improvements

· Familiarity with Waystar, Availity, and Valant is preferred

Compensation & Performance Incentive

We believe great revenue-cycle management should be rewarded when it produces measurable results.

The position includes a competitive base salary of approximately $52,000–$55,000, plus the opportunity to earn approximately $12,000–$15,000 in annual performance compensation, for target total compensation of approximately $65,000–$70,000+.

Performance incentives will be measured quarterly and tied to clearly defined revenue-cycle outcomes, including:

· Adjusted collection rate

· Reduction of A/R over 60 and 90 days

· Denial rate and successful denial resolution

· Clean-claim performance and timely filing

· Accuracy and compliance

The incentive program is designed to reward meaningful improvements in collections and revenue-cycle performance rather than simply increases in patient or clinician volume.

Exceptional performance that materially improves collections and reduces outstanding A/R may create additional compensation opportunities.

What Success Looks Like

Success in this position means that services provided are billed accurately, claims go out quickly, denials don’t sit unresolved, aging A/R stays low, and the organization collects as close as possible to what it is contractually owed.

We’re looking for someone who approaches revenue cycle with an ownership mentality: if a claim hasn’t been paid, you want to understand why and get it resolved.

This is an opportunity to play an important role in a growing behavioral-health organization while building the billing and revenue-cycle infrastructure needed to support its continued expansion.

This is a remote position.

Compensation: $52,000.00 - $55,000.00 per year

Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.

Don’t meet EVERY requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.

We have created a culture that reminds us that our employees are our leaders!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”

Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

In short, we’re just people helping people. Wanna join the herd?

(if you already have a resume on Indeed)

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