Part Time Office Administrator
Part Time • Hybrid - US
Benefits:
- Work remotely
- Flexible schedule
- Opportunity for advancement
At Ellie Mental Health, we’re all about breaking the stigma, making mental health care more accessible and filling in the gaps. We value authenticity, creativity, humor, compassion, and acceptance. We’re on the lookout for an organized, dependable, and all-around awesome Part-Time Administrative Assistant to help keep our clinic running smoothly behind the scenes!
This is a flexible role averaging about 20 hours per week—perfect if you’re looking for meaningful work that fits your life. You’ll get to mostly work from the comfort of your home (hello, sweatpants!) while supporting our team and the clients we serve.
We are seeking a reliable, organized, and proactive Part-Time Administrative Assistant to support our team. This role averages approximately 20 hours per week with a flexible schedule and the ability to work remotely! The ideal candidate is detail-oriented, comfortable managing a variety of administrative tasks, a team player AND able to work independently with minimal supervision. This is a W2 position with an hourly rate up to $20 per hour (commensurate with experience). Please note that benefits are not included.
What We’re Looking For:
- Strong organizational skills and excellent attention to detail
- Ability to manage time effectively, prioritize tasks, and meet deadlines
- Clear and professional written and verbal communication
- Comfort with using technology and learning new software systems
- A proactive mindset—someone who takes initiative and can troubleshoot challenges independently
- High level of integrity and respect for confidential information
What You’ll Be Up To:
- Connecting with clients and partners with a friendly, compassionate vibe—help folks find the right therapist match and get their first appointment on the books, reschedule or provide information
- Process medical records and Release of Information (ROI) requests (with therapist approval, of course)
- Follow up with clients who haven’t returned, offering support to connect them with a new therapist and assisting with payment collections when needed
- Keep our employee files organized and up to date for employment and credentialing (we love good documentation)
- Submit and track prior authorizations so clients can access services through Medicaid/Medicare without extra headaches
- Stay on top of team reminders to help providers and clients stay connected and informed
- Keep an eye on shared inboxes and make sure messages get prompt, thoughtful responses
- Offer support to clients who have questions or need help navigating their care
- Pitch in with billing tasks when the team needs a hand
- Collaborate with our Office Admin on shared projects, task coverage, and making sure nothing slips through the cracks
- Handle faxing, scanning, mailing, and other behind-the-scenes tasks that keep our operations humming along
Flexible work from home options available.
Compensation: $15.00 - $20.00 per hour
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.
Don’t meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?
(if you already have a resume on Indeed)
Or apply here.
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment