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About Us

At Ellie Mental Health in Malvern, PA, we’re dedicated to providing compassionate, personalized mental health care in a supportive, judgment-free environment. Our mission is to break down barriers to treatment and deliver customized counseling services that empower our clients to thrive. Join our team and make a meaningful impact in the lives of those we serve!

Job Overview

Ellie Mental Health is seeking a detail-oriented and organized Part-Time Office Insurance Billing Specialist to manage billing at our Malvern, PA clinic. This role is essential to ensuring smooth financial operations, allowing our team to focus on delivering exceptional mental health care.

Responsibilities

Submit insurance claims and follow up on denials or rejections to ensure timely reimbursement.
Create and send client invoices, record payments, and reconcile accounts.
Communicate with clients regarding payment and insurance inquiries.
Maintain accurate billing records and ensure compliance with regulations.
Manage accounts receivable and support financial reporting as needed.

Qualifications

Knowledge of medical billing software and insurance processes, preferably in mental health or behavioral health settings.
Experience with electronic health records (EHR) systems.
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Ability to work independently and manage time effectively in a part-time role.
Prior experience in a mental health or healthcare setting is a plus.

Why Join Ellie?

Be part of a supportive, inclusive team committed to making a difference.
Contribute to a mission-driven organization focused on client well-being.
Enjoy a flexible, part-time schedule in a welcoming clinic environment.

Flexible work from home options available.

Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.

Don’t meet EVERY requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.

We have created a culture that reminds us that our employees are our leaders!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”

Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

In short, we’re just people helping people. Wanna join the herd?

(if you already have a resume on Indeed)