Outpatient Mental Health Outreach Specialist
Full Time • Raleigh
Job Title: Outpatient Mental Health Outreach Specialist
Job Summary: The Outpatient Mental Health Outreach Specialist is responsible for building and maintaining relationships with various communities, hospital systems, and referral sources to attract patients to the clinic. This role focuses on outreach, engagement, and connection to outpatient mental health services, ensuring individuals receive the appropriate care and support they need. The specialist will work closely with healthcare providers, community organizations, and potential clients to enhance access to mental health care.
Key Responsibilities:
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Conduct outreach efforts to engage individuals in need of outpatient mental health services, including underserved populations and at-risk individuals. - Establish and maintain strong relationships with hospital systems, primary care providers, community organizations, and other referral sources to generate patient referrals.
- Educate healthcare providers, social service agencies, and community members about the clinic’s mental health services.
- Develop and implement strategic outreach initiatives to increase patient engagement and clinic utilization.
- Assist referred individuals with scheduling appointments and navigating the intake process.
- Collaborate with marketing teams to create outreach materials, presentations, and campaigns tailored to specific community needs.
- Attend networking events, health fairs, and community meetings to promote mental health awareness and clinic services.
- Conduct initial screenings to identify mental health needs and ensure appropriate referrals.
- Maintain accurate and confidential records of outreach activities, patient referrals, and engagement efforts.
- Monitor trends in community mental health needs and adjust outreach strategies accordingly.
- Participate in team meetings, training sessions, and professional development opportunities to enhance service delivery.
Qualifications:
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Bachelor’s degree in social work, psychology, counseling, public health, marketing, or a related field (Master’s degree preferred). - Experience in mental health outreach, healthcare marketing, community engagement, or patient referral coordination.
- Strong understanding of outpatient mental health services, treatment options, and referral processes.
- Excellent communication, interpersonal, and organizational skills.
- Ability to build and maintain professional relationships with healthcare providers, social service agencies, and community partners.
- Knowledge of local mental health resources and healthcare systems.
- Proficiency in Microsoft Office Suite and electronic health records.
- Valid driver’s license and reliable transportation required.
- Bilingual proficiency is a plus.
Work Environment: This position involves both office-based and fieldwork, requiring travel to various community locations, hospitals, and healthcare facilities. The role may include flexible hours, including evenings and weekends, to meet the needs of the clinic and community.
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.
Don’t meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?
(if you already have a resume on Indeed)
Or apply here.
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment