Mental Health Clinic Billing and Scheduling Administrative Assistant
Pittsburgh (Wexford)
Mental Health Clinic Billing and Scheduling Administrative Assistant
Part Time • Pittsburgh (Wexford)
Who is Ellie?
Ellie Mental Health is an exciting new mental health practice offering individual, couples, family, and group therapy via a hybrid of in-person and telehealth. We are looking for candidates who are passionate about working for a company that provides quality mental health care and who want to thrive and succeed in a unique culture that emphasizes our core values.
Who We’re Seeking
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.
We are looking to hire an AWESOME part-time hybrid (in-person and remote position) unpaid undergraduate or graduate student who is both passionate about mental health therapy and equally eager to learn and become proficient with carrying out many aspects of the business side of running a mental health therapy practice by joining our Ellie Mental Health Clinic just north of Pittsburgh in WEXFORD, PENNSYLVANIA!
This would be an especially valuable opportunity for any future licensed mental health therapist who aspires to own their own private practice by understanding all of the behind-the-scenes work that goes into running a successful practice. It could also be an interesting opportunity for anyone who is currently in a therapy and/or counseling-based undergraduate or graduate educational program who might be looking to join Ellie later on as a full-time or part-time therapist!
This would be an especially valuable opportunity for any future licensed mental health therapist who aspires to own their own private practice by understanding all of the behind-the-scenes work that goes into running a successful practice. It could also be an interesting opportunity for anyone who is currently in a therapy and/or counseling-based undergraduate or graduate educational program who might be looking to join Ellie later on as a full-time or part-time therapist!
The perfect candidate will share our passion for improving and expanding access to quality mental health care and will thrive in a culture that emphasizes our values of autonomy, flexibility, creativity, authenticity, humor, compassion, respect for diversity, acceptance, and determination. All awesome Billing and Scheduling Administrative Assistants, including BIPOC and LGBTQ, are encouraged to apply!
Please note that this position is HYBRID, meaning that Billing and Scheduling Administrative Assistant candidates are allowed to work remotely from home from time to time, but will also be required to occasionally come into the office and work directly with our Practice Clinic Director.
Please note that this position is HYBRID, meaning that Billing and Scheduling Administrative Assistant candidates are allowed to work remotely from home from time to time, but will also be required to occasionally come into the office and work directly with our Practice Clinic Director.
Clinic Description
As a Billing and Scheduling Administrative Assistant at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.
What your role entails:
- Availability of an estimated 5–15 total hours per week (20 hours maximum), both remote and in-person at the Practice
- Verifying the accuracy of current, former, and/or prospective client insurances
- Scheduling current and prospective clients with the Practice
- Attempting to make collections on any outstanding owed balances from current and former clients
- Providing support to help resolve any client issues or challenges
- Supporting the Clinic Director with any miscellaneous pressing tasks, which could vary and evolve over time as Practice needs change
- Participating in any of the many fun Clinic events (optional—but we’d love for you to join!)
Required Qualifications and Skills:
- High school diploma or equivalent
- Strong organizational skills
- Ability to take complete ownership of one’s work and be very effective while working autonomously
- Fantastic interpersonal and customer service skills
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to work independently and prioritize tasks
- Strong problem-solving skills and ability to handle difficult situations with empathy.
Not Required—but Nice to Have—Qualifications and Skills:
- Familiarity with medical terminology and coding systems (CPT, ICD-10)
- Proficiency in using billing and practice management software
- Prior experience in medical billing, collections, and/or scheduling is a plus
Please note that all employment offers with Ellie Mental Health Pittsburgh Management are contingent upon all candidates providing appropriate work references as requested as well as successfully completing a background check. Please also note that while this is an unpaid position, many universities and colleges offer stipends or academic credit to their students who carry out unpaid internships and as such we encourage you to reach out to your career service office for more information.
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.
Don’t meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?
(if you already have a resume on Indeed)
Or apply here.
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment