Clinically Licensed Clinic Manager
Full Time • Overland Park
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Vision insurance
CLINIC MANAGER (*must be LSCSW, LCMFT, or LCPC)
The Clinic Manager is a mid-tier administrative and managerial role responsible for supporting the Clinic Director (CD) in the oversight of performance and operations of the clinic.
Position Overview
Support Clinic Director and clinic staff; assist with staffing needs; manage staff performance, provide resource support and administrative oversight. Must be able to maintain a caseload of a minimum of 15 client visits per week. Clinic Manager serves as an administrative task supervisor and provides clinical oversight to therapists at their own dedicated clinic.
Essential Duties
Organizational Leadership & Support
- Participate in Ellie leadership meetings.
- Collaborate with CD to support clinic in collaborative culture (birthday celebrations, Ellieversary, etc.).
- Monitor Clinic capacity and practice patterns in support of the CD hiring FTE staffing requirements (office space and client waitlist).
- Partner with CD to support administrative changes as needed.
- Collaborate with CD to maintain organizational policies and procedures.
- Serve as back-up for CD when they are out of the office.
- Retain a flexible schedule as needed to support staff and clients.
- Additional duties as assigned.
Clinic Oversight
- Provide training, staff development, and administrative oversight to support the functioning of the clinic.
- Monitor and manage clinic office schedules and office supplies.
- Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
- Serve as point of contact for building management related issues or concerns.
Hiring, Training, & Staff Management
- Coordinate with CD to support the hiring process, including screening, interviewing, and onboarding.
- Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.
- Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources. Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing.
- Co-Facilitate Clinic meetings and consultation groups, including documentation via a file note.
- Manage basic clinic Human Resource tasks.
Supervision & Consultation
- Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-clinically licensed providers.
- Hold staff compassionately accountable to meeting performance expectations.
- Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation.
Qualifications
- Master’s degree or higher in a mental health discipline
- Clinically licensed in the state of KS (LCMFT, LCPC, LSCSW)
- Strong problem-solving and executive skill sets
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong working understanding of Ellie Mental Health practices and procedures
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and changing environment
- Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
- Experience working with an EHR/EMR (Valant experience a plus!)
- Reporting and supervision experience
Additional Information
An ideal candidate for this role would have a passion for our mission and personal values that match ours. Ellie Mental Health has a goal to make getting mental health care the norm by crushing the stigmas surrounding seeking mental health care. Our mission is to compassionately transform the culture of mental health care by providing creative solutions that make wellness accessible in every community.
Our core values emphasize impactful connections that allow us to fill the gaps in our communities and make a real difference. These values are creativity, authenticity, humor, compassion, acceptance, and determination.
Compensation: $85,000.00 - $110,000.00 per year
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.
Don’t meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?
(if you already have a resume on Indeed)
Or apply here.
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment