Outpatient Mental Health Clinic Director
Redwood City
Outpatient Mental Health Clinic Director
Full Time • Redwood City
Compensation & Benefits
- $140,000 - $200,000+ annual compensation.
- Health, dental, and vision benefits.
- Paid time off.
- 7 days off for annual holidays.
- Flexible, hybrid work environment - you manage your workday.
- Training & development
- Tuition assistance
Position Overview
As a Clinic Director at Ellie Mental Health-Redwood City, you'll own and operate an outpatient mental health clinic without the upfront costs and administrative headaches. The ideal candidate for this opportunity will share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by core values of authenticity, humor, compassion, creativity, acceptance, and determination.
The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for operating a clinic composed of approximately 10-20 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; marketing clinical services; and building community partnerships. You will also maintain a reasonable client caseload.
About Ellie Mental Health
Ellie Mental Health was proudly founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW, on the principle of destigmatizing mental health. After opening several Ellie clinics in Minneapolis, Erin and Kyle wanted to bring their vision of expanding access to quality mental health care to communities nationwide. To do this, they began using a franchise model to grow the number of Ellie locations throughout the United States. Ellie now serves California communities through locally owned and operated franchise locations.
Ellie's goal is to fill the gap and find innovative ways to break down barriers in the mental health industry. Ellie strives to keep the administrative aspects of providing care to the absolute minimum so therapists have more time to focus on what they love - serving clients!
Responsibilities
Hiring, Training, and Staff Management
- Oversee the hiring process for all therapists at their clinic
- Provide all training for clinic new hires
- Assess ongoing development and training needs and conduct ongoing training as needed
- Hold staff compassionately accountable for meeting performance expectations
- Manage staff performance, including implementing performance coaching
Supervision and Consultation
- Oversee peer consultation groups to ensure clinical excellence and align with best practices
- Provide clinical oversight to the clinic’s mental health practitioners and professionals, including signing clinical documentation for pre-licensed providers
- Participate in Clinic Director peer consultation groups
- Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
Client Care & Clinic Oversight
- Evaluate mental health diagnosis; create and implement a treatment plan; and complete ongoing documentation, including further diagnosis, treatment plan reviews, and case notes
- Utilize creativity in interventions to help clients achieve and exceed goals
- Prepare and submit individual documentation for each session
- Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
- Provide timely responses to concerns raised by clients or clinicians
- Identify opportunities to improve client care, quality, and effectiveness and implement changes
Clinic Outreach, Marketing, and Networking
- Spearhead the clinic’s community outreach and engagement efforts
- Collaborate with Ellie Marketing Team to promote the clinic’s online visibility
Required Skills/Abilities
- Master’s Degree or higher education in a mental health discipline
- Independently licensed with a California-issued clinical practice license (e.g., LCSW, LMFT, LPCC)
- Strong leadership, problem-solving, and executive skill sets
- Strong working knowledge of state requirements regulating mental health practice
- Excellent verbal and written communication skills, interpersonal and customer service skills, organizational skills, and attention to detail
- Working understanding of human resource principles, practices, and procedures
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and changing environment
- Proficient with Microsoft 365 applications
- Adept at learning and navigating Electronic Health Record systems
Compensation: $140,000.00 - $200,000.00 per year
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.
Don’t meet EVERY requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee Experience
We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?
(if you already have a resume on Indeed)
Or apply here.
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment